Modernizing Workforce Procurement: Flemish Government's Path to Transparency and Efficiency

The Flemish Government is the political institution representing the Flemish region in Belgium, also known as Flanders. The entire organization contains approximately 41.174 workers within 69 different legal entities.

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Challenge

The Flemish Government faced challenges including limited access to suppliers, slow contractor onboarding, high costs, and a lack of transparency and flexibility. The complexity of managing diverse procedures across multiple legal entities and a large contingent workforce created an urgent need for streamlined processes and increased transparency.

Solution

Combination of a Vendor Management System (CE VMS), a Marketplace (CE MP) & a Managed Service Provider (MSP): CE VMS structured, digitised & optimised the processes through one platform for all entities. CE MP provided all involved stakeholders with a real time, direct access to suppliers & freelancers. MSP served as a neutral single point of contact delivering HR, sourcing & administrative services.

Plan of Action

Workshops
‍Workshops with different stakeholders to determine a uniform process
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‍Pilot
Pilot with 3 entities to validate and tune the process
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‍QBR
Quarterly Business Reviews to validate and tune the solution and share insights

“With the complex rules of public procurement, reusable framework contracts increase efficiency and transparency. Add a digital approach, and you get a marketplace with hundreds of clients and suppliers.”

Geert Bourgeois | Minister President