BASF’s Transparent Leap: From Procurement Complexity to Contractor Management Efficiency

BASF is a global leader in the chemical industry, with a long history of innovation and operational excellence.

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Challenge

With nearly two decades of procurement experience, BASF aimed to streamline its contractor management processes. The main goals were to reduce administrative burden, improve transparency, and strengthen compliance.When first exploring the Vendor Management System (VMS) from Connecting-Expertise, BASF intended to start with just one category. However, the strong internal interest and enthusiasm quickly expanded the implementation across several categories.

Solution

BASF integrated the VMS tool from Connecting-Expertise to enable transparency in managing contractors, reduce administrative workload through centralized processes, and ensure stronger compliance across categories. The onboarding process was fast and smooth, and in a very short timeframe the tool was tailored to BASF’s needs and rolled out successfully. Equally important, the collaboration with Connecting-Expertise’s team ensured ongoing success. The support desk provided immediate answers to questions, making sure not a single request went unanswered, even after a year and a half of use.

Plan of Action

Integrating the VMS Tool
‍Introduced to streamline contractor management with transparency and compliance.
‍Expanding Categories
Rolled out across multiple categories after strong internal adoption and enthusiasm.
Tailoring to BASF’s Needs
The tool was adapted during onboarding to meet specific requirements in a short timeframe.

Ongoing Support & Collaboration
Dedicated support ensured smooth operations and reliable help whenever needed.

"The VMS tool was tailored to our needs quickly, and the support from Connecting-Expertise remains outstanding."

- Global Category Buyer Engineering Services| BASF

Benefits

Smooth Onboarding & Support

Fast implementation, tailored to BASF’s needs, with ongoing reliable support.

Increased Transparency

Clearer visibility and management of contractors across categories

Improved Compliance

Stronger oversight and adherence to policies.

Reduced Administration

Streamlined processes with less manual workload.

Discover client cases

”The first piece of advice I can give is to thoroughly prepare the objectives to be achieved in terms of market. It’s important to have the RTM and important to have the processes to cover. The second piece of advice is to prepare the tool implementation following a professional approach, in other words, a project approach. So, we have implemented it in phases, meaning we analysed, we designed, we built up, we implemented the solution, we tested it, and we defined the test acceptance criteria which allowed us to go live on time and on schedule.”

Complete Coverage

Compliance and Efficiency