Bpost's Journey to Supplier Optimization with Connecting-Expertise VMS

Bpost, Belgium’s leading postal operator, employs over 25,000 people and manages around 250 ICT contractors. The company sought to streamline its supplier base from about 100 to a few preferred ones, aiming to mitigate concerns about increased rates and delays. To achieve this, bpost implemented CE VMS, which helped optimize and automate supplier management while allowing for ongoing evaluation and sourcing of niche profiles. According to their Procurement Manager, the solution effectively reduced the supplier base without raising rates.

Find external talent

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Challenge

Find external talent

Bpost’s contingent sourcing process included approximately 100 suppliers on a regular basis. This number needed to be reduced to several preferred suppliers. At the same time, there was a major concern that a decreased supplier base would result in higher rates or the inability to get certain projects staffed in time. In addition to optimizing the supplier base, response times and administrative workload needed to be reduced.

Solution

CE VMS deals with these objectives through an integrated set of four modules, with the possibility to link CE Marketplace functionalities. This combination empowers bpost to structure, optimize and automate all processes related to working with preferred suppliers, while continuously challenging existing suppliers or finding specific niche profiles.

Marketplace

Plan of Action

Supplier base reduction

Use CE VMS + CE MP to reduce supplier base from 150 to 13 work providers.

CE Marketplace Strategy

Strategic use of CE MP to benchmark suppliers and optimize sourcing process

Expansion to Contracting

Activation of contracting module

MSP Program

Implementation of external MSP program

SOW Roll-out

Roll-out to other workforce categories and statement-of-work contracts

Marketplace

”Connecting-Expertise provides us with an ideal solution to reduce our supplier base while avoiding rate increases.”

Kurt Van Cleemput - Procurement Manager | Bpost

Benefits

Marketplace

Efficiency

Moving focus from operational workload to supplier performance management, vendor quality and contractor screening with evaluations.

Marketplace

Reporting

Ability to track and report on all eSourcing-related actions since the data and communication is kept within one single workflow tool.

Marketplace

Cost Reduction

Using CE Marketplace guarantees daily fees for contractors who are in line with current market prices.

Marketplace

Support

Proactive support for future e-Sourcing strategy (extend scope to other categories, fixed price projects)

Marketplace

Marketplace

Discover client cases

“With the complex rules of public procurement, reusable framework contracts increase efficiency and transparency. Add a digital approach, and you get a marketplace with hundreds of clients and suppliers.”

Marketplace

Savings

Marketplace

Efficiency

Marketplace

Full Process Automation

”Managing our temporary workforce is much more transparent and efficient now that we’re using CE VMS platform.”

Marketplace

Efficiency

Marketplace

Transparency

Marketplace

Increased Productivity