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ORES's Advancement in Modernizing Procurement with a Comprehensive VMS Solution
ORES operates as the electricity and gas distribution systems operator covering 75% of the communes in Wallonia.
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Challenge
The challenge faced by ORES was the effective management of procurement of IT intellectual skills on behalf of the organization. As a public service company responsible for managing electricity and gas distribution networks, ORES needed a robust solution to streamline procurement processes, ensure compliance with public procurement legislation, and enhance overall operational efficiency.
Solution
The solution to this challenge was the implementation of Connecting-Expertise software through a public procurement award. To address the specific needs of ORES, the IT team defined, together with the Purchasing department, a detailed Requirement Responsibility Matrix (RTM) covering 115 functional, non-functional, and security aspects. This RTM, along with a well-defined process, formed the basis for drawing up specifications that were submitted to the market. By analysing responses, meeting with potential VMS suppliers, and evaluating offers based on criteria such as price, functional coverage, service quality, technical coverage, and product usability, ORES selected Connecting-Expertise. The implemented modules covered various activities, including individual time and means, team time and means and Statement of Works (SOWs). This ensured a comprehensive solution tailored to ORES' unique requirements.
Plan of Action
Implementing the Sourcing Module
The sourcing module to find external workforce was implemented
Adapting the Sourcing Module
Based on customer needs the sourcing module was adapted to fit better the organization
Implementing the Marketplace
Implementing the CE marketplace provided access to a vast number of suppliers of contingent workforce
"We implemented it in phases, tested thoroughly, and went live on time and on schedule."
- Jean-Luc Ledoux | IT Sourcing Strategy & Vendor Management
Benefits
Complete Coverage
The selected solution provided complete coverage of ORES' needs, addressing the intricacies linked to each type of need expressed in the official specifications.
Compliance and Efficiency
Meeting public procurement legislation criteria of traceability, transparency, and fairness toward suppliers was facilitated by the implemented solution. This not only ensured compliance but also optimized administrative workload by significantly reducing the number of invoices to manage.
Flexibility and Real-Time Access
The solution offered flexibility for adapting to organizational and structural changes, such as tariff adjustments. Real-time access to information regarding recruitment processes became readily available, aiding in making informed decisions promptly
Issue Mitigation
The system helps mitigate and resolve issues raised in previous procurement experiences. The procurement process is now fluid and efficient while guaranteeing rapid processing of all requests
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"The VMS tool was tailored to our needs quickly, and the support from Connecting-Expertise remains outstanding."
"The sourcing module allows us to efficiently launch mini RFPs, gaining valuable insights into market trends, while the contracting module provides a clear view and control over our external workforce."
"Reusable framework contracts increase efficiency and transparency. Add a digital approach, and you get a marketplace with hundreds of clients and suppliers."
”Connecting-Expertise provides us with an ideal solution to reduce our supplier base while avoiding rate increases.”
”Managing our temporary workforce is much more transparent and efficient now that we’re using CE VMS platform.”